Last updated: July 23, 2026
This Privacy Policy explains how jayleei.com collects, uses, stores, and shares information when you visit our website, place an order, contact us, or interact with our services.
1. Information We Collect
We may collect information you provide directly, including name, billing address, shipping address, email address, phone number, order details, customer service messages, review content, and other information you choose to submit.
We may also collect technical information such as IP address, browser type, device information, pages viewed, referral source, approximate location, cookies, and website usage data.
2. Payment Information
Payments may be processed by third-party payment providers. We do not intentionally store full payment card numbers on our website. Payment processors may collect and process payment information according to their own policies and security practices.
3. How We Use Information
We use information to process orders, confirm payment, ship products, provide customer support, manage returns or disputes, prevent fraud, improve the website, personalize customer experience, comply with legal obligations, enforce our policies, and communicate with customers about orders or services.
4. Cookies and Analytics
We may use cookies and similar technologies to operate the website, remember cart contents, support checkout, analyze traffic, improve performance, and support marketing or security functions. You may control cookies through your browser settings, but disabling cookies may affect website functionality.
5. Sharing Information
We may share information with service providers that help operate our business, including payment processors, shipping carriers, fulfillment providers, website hosting providers, analytics providers, fraud prevention providers, email or messaging tools, legal or compliance advisors, and customer support tools.
We may also share information when required by law, to protect our rights, to respond to legal requests, to investigate fraud or abuse, to enforce our policies, or in connection with a business transfer.
6. International Processing
Your information may be processed or stored in locations outside your state, province, or country. Privacy laws may differ from those in your location.
7. Data Retention
We keep information for as long as needed to provide services, maintain records, comply with legal, tax, accounting, fraud prevention, and dispute resolution obligations, and enforce our policies.
8. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of certain personal information, or to object to certain processing. To make a request, contact us through the Contact Us page.
We may need to verify your identity before responding. We may deny or limit requests where permitted by law, including where information is needed for order records, legal compliance, security, fraud prevention, or dispute handling.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no website, payment system, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
12. Contact
For privacy questions or requests, contact us through the Contact Us page on jayleei.com.